Colman Institute © Charity Number 251665

THE COLMAN REDLAND COMMUNITY CENTRE

FAQs
























                                               

                        


                                      

  



















Q.

Can I have a bouncy castle at the hall?

A.

If you wish to have a bouncy castle you will need to book the Colman hall. Please double check the dimensions of both the fully inflated bouncy castle and the Colman hall, before making your booking, details are found on our halls page.

Q.

Can I view the Hall before I book it?

A.

Yes, contact the Hall Secretary Tracey James, who will be pleased to arrange an appointment for you to view. 07890 810118 secretary@colmanredlandcentre.org.uk


Q.

Q.  Are tables and chairs available and included in the booking price?

A.

Yes, stacking chairs and trestle tables can be laid out to your preferred floor plan. The hirer is responsible for setting them out and must stack them away following the instructions provided, after the event.  Table dimensions can be found on the ‘Our halls’ page.


Q.

Where are the tables and chairs stored?

A.

The chairs are found in the individual rooms. One large table for the Colman hall should be in the hall with 9 more and 2 smaller available on the trolley situated in the foyer area just before you enter the hall.

One small table should be in the JNA hall with 6 or 7 more small tables on a table trolley in the back corridor, along from the food preparation area, just before the Colman hall.  There are a few more small tables located on the large table trolley as per the Colman hall.  There is one table in the Meeting room.


Please request extra tables at the time of booking to ensure their availability.


Q.

Can we have a disco or live band?

A.

Yes, Children’s discos are permitted (up to age 11), with music ending before 8.30pm on Saturdays, and 6.00pm on Sundays. See hire conditions for more details.


Q.

Can I have my teenager’s party at the Colman Redland Community Centre?

A.

A. Sorry, we do not permit teenagers parties at the Colman Redland Centre due to problems that have occurred during previous hires.


Q.

Can we have alcohol at our event?

A.

Yes, alcohol is permitted but only on a ‘bring your own’ basis: it cannot be sold (or included in the entry price of an event). To sell alcohol at an event you must first apply for a temporary license to Reigate & Banstead BC. Such applications MUST be made in conjunction with the permission of the Bookings Secretary prior to booking the Hall. Please also see hire regulations.


Q.

Is the Colman Redland Community Centre appropriate for a wedding reception?

A.

The Colman Redland Centre does not have a fully equipped kitchen needed for the catering of a wedding reception, and we currently do not have a sound system.


Q.

Do I need insurance for my event at the Colman Redland Community Centre?

A.

It is advisable that you ensure you are independently fully and adequately
covered by insurance. In respect of regular user groups, third party / public liability insurance is a necessity.


Q.

Can I have a smoke machine?

A.

A.  Unfortunately fire and smoke alarms are very sensitive and detect heat as well as smoke. Smoke machines will set off the alarms and are therefore not to be used.


Q.

Q.  Can I bring in Helium balloons?

A.

A.  Helium balloons are permitted in the halls but they MUST be weighted/tied down so that they do not escape to the high ceiling of the halls.  The heating in the Colman hall is located under the roof, and both halls are fitted with a smoke/fire detectors.  Hence, released balloons could potentially set the alarms off requiring attendance from the emergency services. Released balloons will result in a loss of your deposit as a ‘tower’ needs to be erected to remove the balloon.


Q.  

I am running a charity event, is there any discount or chance I can have the hall for free?  

A.

We are sorry to advise you that we are unable to offer the hall for free as we are a Charity and have high overheads to pay: however, the Booking Secretary will consider a discounted hire fee for a charity event, please mention this in your enquiry and provide details of the charity.


Q.  

Does the hall have a car parking?

A.

Yes, we have space for approximately 40 cars. However, we currently have no markings so we therefore ask all users of the Centre to park sensibly.


Q.

What are the room sizes?

A.

Please check Our halls.


Q.

How much is the hall to hire?

A.

For all the prices of hiring the rooms please see How to Book.


Q.

What are the rules for hiring the hall?

A.

See Conditions of Hire


Q.

Do you provide crockery or cutlery in the hire?

A.

Mugs and teaspoons are available but all other crockery and cutlery should be brought with the hirer.


Q.

Are there any tea towels in the food preparation area?

A.

There are no tea towels provided so please bring your own. Fairy liquid and kitchen surface cleaner are provided since only approved chemicals can be used in the Centre. Please bring j-cloths (or something similar) for washing and clearing up.


Q.

Are the grounds available for hire?

A.

The grounds are NOT included in your hall hire and cannot be used.



Q.

Do I need to take any rubbish generated from my hire, home?

A.

Yes!  Please take all rubbish home with you. We minimise our costs by our hirers taking their rubbish home.  By you helping in this way, we keep our hire fees as low as possible.